Design For Good – on why we need to consider what we actually mean with ‘good’

I’ve been invited to present some of my work at the HCID Open Day 2019. This is a day organised by the Human Computer Interaction and Design research group at City University, London and this year’s theme is ‘Design For Good’. The programme looks amazing, and I’m very honoured to have been invited to share my thoughts on the topic alongside so many people I really admire.

In an attempt to share my work a little more widely, and to try to be a little more accessible with my presentation, you can have download my slides by clicking here: HCID2019-strohmayer

In my talk, I will go through some of my learning around ‘design for good’ from designing with and for charities over the last 5 years. I also take into account my experiences of volunteering with charities for years before then, and then go into detail of what ‘design for good’ means when we are designing in socially and legally complex spaces – where not everyone agrees what ‘good’ is. I use the framework of ‘Justice-Oriented Ecologies’ which I developed as part of my PhD (you can read more about it in a book chapter I wrote), to bring some theoretical framing to my discussion. At the end of the presentation, I provide some questions that I hope will help people reflect about what and whom the ‘good’ they are designing for represents.

Here’s the abstract I wrote for the organisers of the day, when they asked me to provide one. I hope my talk covers everything I promised, and I’d love to chat with you if you have thoughts on my slides or the abstract! The abstract:

“In this talk I discuss the work I have carried out with Third Sector Organisations to design, develop, or appropriate digital technologies into their service delivery. Together, we reflected on their current use of digital technologies as well as the development of novel approaches to integrating exploratory and mundane technologies into existing service delivery. Learning from my collaborators and the communities they support, I will address issues related to justice, particularly when working with stigmatised or criminalised communities. I will discuss some of the lessons I have learned about justice-oriented technologies along the way to provide insights and considerations for researchers and designers wanting to ‘design for good’ with Third Sector Organisations.”

You can find out more about the day, and have a look at the awesome lineup of speakers, here: https://hcidopenday.co.uk/

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